Privacy Policy

At InooBiz ("we", "us", or "our"), we value your trust and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, use our software, or purchase our digital services (collectively, the "Services").

By using our Services, you consent to the data collection and usage practices described in this policy. If you do not agree with this policy, please do not use our Services.

1Information We Collect

We collect information directly from you, automatically through your use of our Services, and from third-party sources:

• Account & Registration Details: When you register for our Services (such as InooBiz Wedding SaaS), we collect your name, email address, company name (if applicable), and contact preferences.
• Payment & Billing Data: To process payments for digital products, our payment gateway partner collects payment details, credit card numbers, billing addresses, and transactional information. Note: InooBiz does not store credit card credentials directly on our servers; payments are processed securely by compliant third-party payment gateways.
• Device & Usage Data: When you use our applications, we automatically log information like your IP address, browser type, operating system, page views, clickstream data, and interaction timestamps to help optimize performance.

2How We Use Information

We use the information we collect for the following business and operations purposes:

• To provide, manage, maintain, and optimize our digital products and SaaS platforms.
• To process transactions, manage subscriptions, and send billing confirmations.
• To respond to customer support inquiries and provide direct assistance.
• To prevent fraud, abuse, and secure our system infrastructure.
• To comply with regulatory obligations and legal requirements.

3Sharing of Information

We do not sell, rent, or lease your personal information. We only share information with trusted third-party service providers that help us run our business:

• Payment Processors: Necessary payment gateways to facilitate secure transactions.
• Infrastructure Providers: Standard hosting and database platforms (e.g. Vercel, cloud service databases).
• Legal Compliance: If required by law, court order, or governmental authorities to protect our rights, users, or the general public.

4Cookies and Tracking

We use cookies and similar technologies to enhance user experiences, analyze navigation trends, and store operational settings.

You can configure your browser to refuse all or some cookies. However, disabling cookies may prevent some features of our websites or SaaS applications from functioning correctly.

5Your Rights (PDP & GDPR)

Under Indonesian Personal Data Protection (UU PDP) regulations and similar global privacy frameworks, you have rights regarding your personal information:

• Access: The right to request copies of the personal data we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request that we delete or erase your account data (subject to tax or legal storage mandates).
• Opt-Out: The right to unsubscribe from promotional emails or updates.

To exercise any of these rights, please email us at hello@inoobiz.web.id.